This Privacy Policy explains how Appsessment ("we", "us", or "our") collects, uses, stores, and protects personal information when you use our services. It should be read together with our Terms of Service.

Plain-English summary: Appsessment is a private platform used by childcare services to document and share information with authorised educators and parents. We collect only the information needed to operate the Service, we host primary data in Australia, and we do not sell personal information.

1. Who this policy applies to

This policy applies to all users of Appsessment, including service owners, educators, parents, and other authorised users who access an App created within the Service.

2. Information we collect

2.1 Information you provide

Account details such as name, email address, role, and profile information
Service or organisation details (e.g., centre name, contact details)
Content uploaded to the Service, including documentation, images, files, and comments
Communications sent through the Service (e.g., messages, notes)

2.2 Information collected automatically

Device and browser information (e.g., device type, operating system, browser)
IP address and approximate location (city/region level)
Usage data such as pages viewed, actions taken, and timestamps

3. Children's information and consent

Appsessment is designed for use by authorised adults. We do not knowingly collect personal information directly from children.

Child-related information (including images and documentation) is uploaded by educators or service representatives. It is your responsibility to ensure that appropriate parental or guardian consent has been obtained before uploading or sharing children's information, in accordance with applicable laws and service policies.

4. How we use information

We use personal information to:

Provide, operate, and maintain the Service
Enable collaboration between authorised users within an App
Process subscriptions and manage billing
Send service-related communications and notifications
Improve performance, reliability, and user experience
Comply with legal and regulatory obligations

5. Sharing and disclosure

We do not sell personal information. Information may be shared only in the following circumstances:

Within your App: Content and profile details are visible to authorised users (e.g., educators, parents, owners) based on permissions.
Service providers: With trusted third-party providers who support infrastructure, hosting, communications, or analytics. These providers are contractually restricted to authorised purposes only.
Legal requirements: Where required by law, court order, or to protect the rights, safety, or security of users or the Service.

6. Data hosting, retention, and security

Primary application data is hosted on servers located in Australia. Encrypted backups may be stored securely off-site for redundancy, disaster recovery, and service continuity purposes.

We retain personal information only for as long as needed to provide the Service and comply with legal obligations. We use reasonable safeguards to protect information, but no system is completely secure.

7. Your choices and rights

You may request access, correction, or deletion of personal information where required by law. For account-related requests, contact your App administrator or reach out to support@appsessment.com.

8. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top. Continued use of the Service after changes take effect indicates your acceptance of the revised policy.

9. Contact

If you have questions about this policy, please contact us at support@appsessment.com.