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Questions about setup, billing, or features? Send a message and we’ll get back to you.
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Most questions are answered fast if you include your centre name (or App ID) and what you were trying to do.
Setup & onboarding
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Bug reports
Feature requests
Before you send
- For technical issues: what device/browser, and steps to reproduce.
- For billing: centre name + invoice month (GST is added at checkout).
- For feature ideas: what outcome you want — we love real use-cases.
Response time
We typically reply within 1 business day.
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